Question & Answer

Here are some common questions we receive from clients. If you do not find the information you are looking for, feel free to contact us directly.

What type of businesses do you work with?

We primarily work with small and medium-sized enterprises (SMEs), startups, and associations based in Switzerland. Our solutions are adapted to business size, industry, and budget.

Are you based in Switzerland?

Yes. Mega-Era is based in Geneva, Switzerland. We work with both local and international clients while following Swiss standards of quality, reliability, and data protection.

Do you offer custom solutions or only predefined packages?

We mainly provide custom solutions tailored to each client’s needs. After understanding your requirements, we propose a clear and structured solution rather than a one-size-fits-all package.

Can you work with existing systems or websites?

Yes. We frequently work on existing websites, applications, and systems — improving performance, adding new features, automating processes, or modernizing the overall structure.

How do you manage project timelines and communication?

We define clear milestones at the beginning of each project and maintain transparent communication throughout the process. Clients are regularly informed about progress, timelines, and next steps.

Do you provide ongoing support after project delivery?

Yes. We offer maintenance, monitoring, and support services to ensure systems remain secure, stable, and up to date after deploymen

How do you handle data security and confidentiality?

Data security and confidentiality are taken seriously. We follow best practices aligned with Swiss and European standards, and we are happy to work under confidentiality agreements (NDA) when required.

How can we start a project with you?

You can contact us via the contact form or email. We will review your request and schedule an initial discussion to understand your needs and propose the next steps.