{"id":384,"date":"2025-12-21T20:22:26","date_gmt":"2025-12-21T20:22:26","guid":{"rendered":"https:\/\/mega-era.ch\/?page_id=384"},"modified":"2026-01-15T14:19:48","modified_gmt":"2026-01-15T14:19:48","slug":"faqs","status":"publish","type":"page","link":"https:\/\/mega-era.ch\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"384\" class=\"elementor elementor-384\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8f78eca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8f78eca\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6097d973\" data-id=\"6097d973\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6066e633 elementor-widget__width-auto elementor-absolute elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"6066e633\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"352\" height=\"24\" src=\"https:\/\/mega-era.ch\/wp-content\/uploads\/2025\/12\/Picture4.png\" class=\"attachment-large size-large wp-image-82\" alt=\"\" srcset=\"https:\/\/mega-era.ch\/wp-content\/uploads\/2025\/12\/Picture4.png 352w, https:\/\/mega-era.ch\/wp-content\/uploads\/2025\/12\/Picture4-300x20.png 300w\" sizes=\"(max-width: 352px) 100vw, 352px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c07c170 elementor-widget elementor-widget-heading\" data-id=\"3c07c170\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Question &amp; Answer<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bed5943 elementor-widget elementor-widget-text-editor\" data-id=\"1bed5943\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Here are some common questions we receive from clients. If you do not find the information you are looking for, feel free to contact us directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-151bea87 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"151bea87\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45a3bc0f\" data-id=\"45a3bc0f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b6aab55 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"2b6aab55\" data-element_type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69e7385e5ed45\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-2b6aab55\">\n                        <a href=\"#collapse-6fed72d69e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-6fed72d69e7385e5ed45\" aria-expanded=\"true\" aria-controls=\"Collapse-6fed72d69e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">What type of businesses do you work with?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-6fed72d69e7385e5ed45\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We primarily work with small and medium-sized enterprises (SMEs), startups, and associations based in Switzerland. Our solutions are adapted to business size, industry, and budget.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-2b6aab55\">\n                        <a href=\"#collapse-3de663669e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3de663669e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-3de663669e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">Are you based in Switzerland?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3de663669e7385e5ed45\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes. Mega-Era is based in Geneva, Switzerland. We work with both local and international clients while following Swiss standards of quality, reliability, and data protection.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-2b6aab55\">\n                        <a href=\"#collapse-de857f169e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-de857f169e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-de857f169e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">Do you offer custom solutions or only predefined packages?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-de857f169e7385e5ed45\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We mainly provide custom solutions tailored to each client\u2019s needs. After understanding your requirements, we propose a clear and structured solution rather than a one-size-fits-all package.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-2b6aab55\">\n                        <a href=\"#collapse-a47c0ce69e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a47c0ce69e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-a47c0ce69e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">Can you work with existing systems or websites?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a47c0ce69e7385e5ed45\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes. We frequently work on existing websites, applications, and systems \u2014 improving performance, adding new features, automating processes, or modernizing the overall structure.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-2b6aab55\">\n                        <a href=\"#collapse-45c6c0e69e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-45c6c0e69e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-45c6c0e69e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">How do you manage project timelines and communication?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-45c6c0e69e7385e5ed45\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We define clear milestones at the beginning of each project and maintain transparent communication throughout the process. Clients are regularly informed about progress, timelines, and next steps.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-2b6aab55\">\n                        <a href=\"#collapse-4a2f25869e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-4a2f25869e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-4a2f25869e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">Do you provide ongoing support after project delivery?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-4a2f25869e7385e5ed45\" class=\" collapse\" aria-labelledby=\"primaryHeading-5-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Yes. We offer maintenance, monitoring, and support services to ensure systems remain secure, stable, and up to date after deploymen<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-2b6aab55\">\n                        <a href=\"#collapse-8561ae969e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8561ae969e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-8561ae969e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">How do you handle data security and confidentiality?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8561ae969e7385e5ed45\" class=\" collapse\" aria-labelledby=\"primaryHeading-6-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Data security and confidentiality are taken seriously. We follow best practices aligned with Swiss and European standards, and we are happy to work under confidentiality agreements (NDA) when required.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-2b6aab55\">\n                        <a href=\"#collapse-1da286069e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-1da286069e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-1da286069e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">How can we start a project with you?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-1da286069e7385e5ed45\" class=\" collapse\" aria-labelledby=\"primaryHeading-7-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>You can contact us via the contact form or email. We will review your request and schedule an initial discussion to understand your needs and propose the next steps.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div> \n","protected":false},"excerpt":{"rendered":"<p>Question &amp; Answer Here are some common questions we receive from clients. If you do not find the information you are looking for, feel free to contact us directly. What type of businesses do you work with? We primarily work with small and medium-sized enterprises (SMEs), startups, and associations based in Switzerland. Our solutions are [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-384","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mega-era.ch\/en\/wp-json\/wp\/v2\/pages\/384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mega-era.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mega-era.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mega-era.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mega-era.ch\/en\/wp-json\/wp\/v2\/comments?post=384"}],"version-history":[{"count":26,"href":"https:\/\/mega-era.ch\/en\/wp-json\/wp\/v2\/pages\/384\/revisions"}],"predecessor-version":[{"id":729,"href":"https:\/\/mega-era.ch\/en\/wp-json\/wp\/v2\/pages\/384\/revisions\/729"}],"wp:attachment":[{"href":"https:\/\/mega-era.ch\/en\/wp-json\/wp\/v2\/media?parent=384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}