{"id":384,"date":"2025-12-21T20:22:26","date_gmt":"2025-12-21T20:22:26","guid":{"rendered":"https:\/\/mega-era.ch\/?page_id=384"},"modified":"2026-01-15T14:19:48","modified_gmt":"2026-01-15T14:19:48","slug":"faqs","status":"publish","type":"page","link":"https:\/\/mega-era.ch\/fr\/faqs\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"384\" class=\"elementor elementor-384\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8f78eca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8f78eca\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6097d973\" data-id=\"6097d973\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6066e633 elementor-widget__width-auto elementor-absolute elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"6066e633\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"352\" height=\"24\" src=\"https:\/\/mega-era.ch\/wp-content\/uploads\/2025\/12\/Picture4.png\" class=\"attachment-large size-large wp-image-82\" alt=\"\" srcset=\"https:\/\/mega-era.ch\/wp-content\/uploads\/2025\/12\/Picture4.png 352w, https:\/\/mega-era.ch\/wp-content\/uploads\/2025\/12\/Picture4-300x20.png 300w\" sizes=\"(max-width: 352px) 100vw, 352px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c07c170 elementor-widget elementor-widget-heading\" data-id=\"3c07c170\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Questions et r\u00e9ponses<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bed5943 elementor-widget elementor-widget-text-editor\" data-id=\"1bed5943\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Voici quelques questions fr\u00e9quentes que nous recevons de la part de nos clients.\nSi vous ne trouvez pas l\u2019information que vous recherchez, n\u2019h\u00e9sitez pas \u00e0 nous contacter directement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-151bea87 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"151bea87\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45a3bc0f\" data-id=\"45a3bc0f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b6aab55 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"2b6aab55\" data-element_type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69e7385e5ed45\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-2b6aab55\">\n                        <a href=\"#collapse-6fed72d69e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-6fed72d69e7385e5ed45\" aria-expanded=\"true\" aria-controls=\"Collapse-6fed72d69e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">Avec quels types d\u2019entreprises travaillez-vous ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-6fed72d69e7385e5ed45\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous travaillons principalement avec des petites et moyennes entreprises (PME), des startups et des associations bas\u00e9es en Suisse.\nNos solutions sont adapt\u00e9es \u00e0 la taille de l\u2019entreprise, \u00e0 son secteur d\u2019activit\u00e9 et \u00e0 son budget.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-2b6aab55\">\n                        <a href=\"#collapse-3de663669e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3de663669e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-3de663669e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00cates-vous bas\u00e9s en Suisse ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3de663669e7385e5ed45\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui. Mega-Era est bas\u00e9e \u00e0 Gen\u00e8ve, en Suisse. Nous travaillons avec des clients locaux et internationaux, dans le respect des normes suisses en mati\u00e8re de qualit\u00e9, de fiabilit\u00e9 et de protection des donn\u00e9es.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-2b6aab55\">\n                        <a href=\"#collapse-de857f169e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-de857f169e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-de857f169e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">Proposez-vous des solutions personnalis\u00e9es ou uniquement des formules pr\u00e9d\u00e9finies ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-de857f169e7385e5ed45\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous proposons principalement des solutions personnalis\u00e9es, adapt\u00e9es aux besoins sp\u00e9cifiques de chaque client. Apr\u00e8s analyse de vos besoins, nous concevons une solution claire et structur\u00e9e, plut\u00f4t qu\u2019une formule standardis\u00e9e.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-2b6aab55\">\n                        <a href=\"#collapse-a47c0ce69e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a47c0ce69e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-a47c0ce69e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">Pouvez-vous intervenir sur des syst\u00e8mes ou des sites web existants ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a47c0ce69e7385e5ed45\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui. Nous intervenons r\u00e9guli\u00e8rement sur des sites web, des applications et des syst\u00e8mes existants, afin d\u2019en am\u00e9liorer les performances, d\u2019ajouter de nouvelles fonctionnalit\u00e9s, d\u2019automatiser des processus ou de moderniser l\u2019architecture globale.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-2b6aab55\">\n                        <a href=\"#collapse-45c6c0e69e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-45c6c0e69e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-45c6c0e69e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment g\u00e9rez-vous le planning des projets et la communication ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-45c6c0e69e7385e5ed45\" class=\"collapse\" aria-labelledby=\"primaryHeading-4-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous d\u00e9finissons des \u00e9tapes claires d\u00e8s le lancement de chaque projet et assurons une communication transparente tout au long de son d\u00e9roulement. Les clients sont r\u00e9guli\u00e8rement inform\u00e9s de l\u2019avancement, des d\u00e9lais et des prochaines \u00e9tapes.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-2b6aab55\">\n                        <a href=\"#collapse-4a2f25869e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-4a2f25869e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-4a2f25869e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">Fournissez-vous une assistance continue apr\u00e8s la livraison du projet ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-4a2f25869e7385e5ed45\" class=\"collapse\" aria-labelledby=\"primaryHeading-5-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui. Nous proposons des services de maintenance, de supervision et d\u2019assistance afin de garantir la s\u00e9curit\u00e9, la stabilit\u00e9 et la mise \u00e0 jour des syst\u00e8mes apr\u00e8s leur mise en production.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-2b6aab55\">\n                        <a href=\"#collapse-8561ae969e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8561ae969e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-8561ae969e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment g\u00e9rez-vous la s\u00e9curit\u00e9 et la confidentialit\u00e9 des donn\u00e9es ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8561ae969e7385e5ed45\" class=\"collapse\" aria-labelledby=\"primaryHeading-6-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>La s\u00e9curit\u00e9 et la confidentialit\u00e9 des donn\u00e9es sont au c\u0153ur de nos priorit\u00e9s. Nous appliquons les meilleures pratiques conformes aux normes suisses et europ\u00e9ennes, et intervenons, si n\u00e9cessaire, dans le cadre d\u2019accords de confidentialit\u00e9 (NDA).<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-2b6aab55\">\n                        <a href=\"#collapse-1da286069e7385e5ed45\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-1da286069e7385e5ed45\" aria-expanded=\"false\" aria-controls=\"Collapse-1da286069e7385e5ed45\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment pouvons-nous d\u00e9marrer un projet avec vous ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-1da286069e7385e5ed45\" class=\"collapse\" aria-labelledby=\"primaryHeading-7-2b6aab55\" data-parent=\"#accordion-69e7385e5ed45\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous pouvez nous contacter via le formulaire de contact ou par courrier \u00e9lectronique. Nous analyserons votre demande et organiserons un premier \u00e9change afin de comprendre vos besoins et de vous proposer les prochaines \u00e9tapes.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div>","protected":false},"excerpt":{"rendered":"<p>Questions et r\u00e9ponses Voici quelques questions courantes que nous recevons de nos clients. Si vous ne trouvez pas l'information que vous cherchez, n'h\u00e9sitez pas \u00e0 nous contacter directement. Avec quel type d'entreprises travaillez-vous ? Nous travaillons principalement avec des petites et moyennes entreprises (PME), des startups et des associations bas\u00e9es en Suisse. Nos solutions sont [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-384","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mega-era.ch\/fr\/wp-json\/wp\/v2\/pages\/384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mega-era.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mega-era.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mega-era.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mega-era.ch\/fr\/wp-json\/wp\/v2\/comments?post=384"}],"version-history":[{"count":26,"href":"https:\/\/mega-era.ch\/fr\/wp-json\/wp\/v2\/pages\/384\/revisions"}],"predecessor-version":[{"id":729,"href":"https:\/\/mega-era.ch\/fr\/wp-json\/wp\/v2\/pages\/384\/revisions\/729"}],"wp:attachment":[{"href":"https:\/\/mega-era.ch\/fr\/wp-json\/wp\/v2\/media?parent=384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}